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Q. Hi. I recently had a patio laid in natural sandstone and my builders used a cement coloring in the pointing. When wiping down with wet sponges, they have left stains on the sandstone. What do you recommend?  Is there anything we can do? Builders... Read More

Q. Is there a solvent that can be used to safely remove years old grout haze from porcelain tile? I can provide more information as you need. Thank you. A. For standard grout, you will need an acid-based grout cleaner. For epoxy grout, then a... Read More

Q. I have a large space covered in dull travertine tile which i am planning to polish and seal. There is a zero grout which has become very dark. how can i clean the grout without damaging tile?   A. There are several alkaline grout cleaners that... Read More

Q. How do I clean my shower grout? A. Many of the shower and grout cleaners on the market can remove not only the grime, but the top layer of the grout as well. This creates bigger holes for hard water, soap scum, and bacteria to hold onto, so you... Read More

Q. I just had my floors refinished, how do I maintain them?   A. There are several things you want to avoid when maintaining your floors, as well as some of the best practices for floor maintenance:    Don't use stone soap. Don't damp... Read More

How to Keep Travertine Floor Grout Lines Clean Professional contractors understand that the cleanliness of travertine grout lines can make or break the overall appearance of a travertine floor. Unfortunately, in many cases, dirty travertine grout... Read More

Q. We have mold buildup in grout joints and surface has film on it. What is best to clean mold and remove film from surface?   A. There are several cleaners that will remove the mold but you must be careful to choose one that will not damage the... Read More

Q. I have a Limestone tile and someone let the polish dry in the grout. How can I remove the polish from the grout? The grout was not sealed. The product was granquartz stone polish. A. Try applying a neutral cleaner to the grout where the polish... Read More

Q: I'm trying to determine what products to purchase for a travertine shower with pepple floor, and a marble countertop. How often is stone-safe cleanser intended to be used? And what is the difference between pH neutral cleaner and other stone... Read More

Q: My 6 month old shower has a travertine shower pan and a combination of ceramic and travertine tile on the walls. There are hard water marks all over the tile and on the fixtures and I need to get them off. I have already tried some of the... Read More